Maximum Number of Licenses
1. The Licensing Officer may not issue more than one Taxicab Owner's License for each nine hundred (900) persons residing in the Town.
2. No person, acting alone or in concert with a subsidiary, affiliate or partnership, may dispatch, hold or control more than half (1/2) of the Town's total Owner's Licenses available. Any Accessible Taxicab Licenses issued under this By-law shall not be counted towards determining the share of License ownership in the
Town.
3. In addition to the Taxicab Owners' Licenses that may be issued pursuant to this By-law, the Licensing Officer may issue one (1) Accessible Taxicab License per every ten-thousand (10,000) persons, or a major part thereof, residing within the Town limits.
General Licensing Requirements
4. Every application for a License, or the renewal thereof, shall be delivered to the Licensing Officer, or a designated representative.
5. The Licensing Officer may, at any time, require an Applicant for a Taxicab Driver License or a Licensed Taxicab driver, if the Licensing Officer believes that it may be in the public interest, to provide a certificate, prepared by a duly qualified medical practitioner, attesting as to whether or not the Applicant or licensee is
physically fit and able to operate a Taxicab.
6. If, at any time, the photograph of a Taxicab driver is not a reasonable likeness of the driver because of physical changes, the passage of time or poor quality of the photograph, the Licensing Officer may require that the Driver provide another photograph to the Town.
7. No vehicle licensed to operate as a Taxicab, or Licensed to provide a similar type of service, in a municipality other than the Town may be Licensed as a Taxicab under this By-law.
Taxicab Owner License
8. No person shall be Licensed with an Owner License unless:
(a) he/she provides, upon initial application and every License renewal and at any time
upon request by the Licensing Officer, in relation to the vehicle subject to the
Application, proof of vehicle registration with the MTO in the form of a vehicle permit
that is in good standing and in the name of the Applicant on both the vehicle and
plate portion of the vehicle permit or, in the case of a vehicle that is being leased by
the Applicant, in the name of the lessor in the vehicle portion and in the name of the
Applicant in the plate portion of the vehicle permit together with a copy of
any associated lease agreement;
(b) he/she provides, upon initial application and every License renewal and at any time
upon request by the Licensing Officer, a certified copy of a current policy of insurance
from a recognized insurance company in relation to the operation of the Taxicab
subject to the application insuring the owner and any Taxicab operator for property
damage, personal injury or death to any one person in the sum of not less than two-
million ($2,000,000.00 CAD) Canadian Dollars and such policy shall contain
a provision for passenger hazard or third party liability for not less than
the foregoing amount, such policy shall also be endorsed to the effect that the Town
shall be given thirty (30) days prior written notice of any cancellation, expiration or
variation in the amount of the policy;
(c) he/she submit, upon initial application and every License renewal and any time other
time required pursuant to this By-law, the vehicle that is to be Licensed for
inspection by the Licensing Officer and the vehicle is approved by the Licensing
Officer for use as a Taxicab prior to using such vehicle as a Taxicab;
(d) he/she submit, upon initial application and every License renewal and any time
other time required pursuant to this By-law, a safety standard certificate for the
vehicle that is to be Licensed, which certificate is satisfactory to the Licensing Officer
and dated within thirty (30) days of submission;
(e) the Taxicab for which the License is to be issued meets all the requirements of this
By-law.
(f) he/she submits, upon initial application, every License renewal or when requesting a change to the
approved Fare, an application in the form prescribed by the Town, the proposed Fare for services
rendered.(Added by By-law 2024-16)
Taxicab Owner Responsibilities
9. Every person operating a Taxicab under an Owner License shall:
(a) Keep at all times in the Taxicab, the original, or a photocopy of the original, of each
of the following documents:
(i) current registration of the Taxicab with the MTO;
(ii) current Owner License issued under this By-law; and
(iii) certificate of liability insurance for the Taxicab, as required by this By-law.
(b) Have in or on the Taxicab:
(i) the Taxicab Plate assigned to the Taxicab firmly affixed to the rear bumper, or
at a location and in a manner approved by the Licensing Officer;
(ii) the markings and equipment required by this Schedule;
(iii) affixed, in a holder, or at a location and in a manner approved by the
Licensing Officer:
(1) the current Tariff Card,
(2) the number of the Taxicab Plate;
(3) a notice advising passengers of the grounds for refusing to accept a
Fare as set out in this By-law;
(4) a notice advising passengers that complaints may be made to the
Licensing Officer at a telephone number provided by the Licensing
Officer; and
(5) such other information as may be required by the Licensing Officer
from time to time;
(iv) a Taxicab meter of a type approved by the Licensing Officer and sealed by
the Licensing Officer and mounted in a position approved by the Licensing
Officer so that it is clearly visible to the passengers in the front and rear
seats of the Taxicab.
(c) Employ or use only the services of drivers who are licensed under this Bylaw to
operate Taxicabs as drivers.
(d) Provide the Licensing Officer and, where applicable, any Broker with whom the
Owner may be associated, with the name of any and all drivers operating said
Taxicab within seventy-two (72) hours of the time when any such drivers commenced
to operate the said Taxicab.
(e) Repair any mechanical defect in the vehicle that is reported or comes to his/her/its
attention.
(f) Subject to the provisions of this By-law, ensure that any Taxicab shall be in service a
minimum of twelve (12) hours daily for at least five (5) days during any ten (10) day
period.
10. No person operating a Taxicab under an Owner License shall:
(a) Operate or permit to be operated any vehicle as a Taxicab that is not registered
under this By-law under an Owner License.
(b) Operate a Taxicab, or permit to be operated, a Taxicab without the Taxicab Plate
assigned to such Taxicab.
(c) Operate, or permit any person to operate, any vehicle as a Taxicab under a License
or Taxicab Plate issued pursuant to this By-law other than the vehicle to which such
License or Plate was assigned.
(d) Affix, or permit any person to affix, any License or Taxicab Plate issued pursuant to
this By-law to any vehicle other than the vehicle to which such License or Taxicab
Plate was assigned.
(e) Permit his/her Taxicab to be operated with mechanical defects.
(f) Allow or permit a Taxicab to be operated when it is not clean, not dry or if its interior
is not in good repair.
(g) Allow or permit a Taxicab to be operated when its exterior is not clean or it has
exterior body damage or rust.
(h) Operate or permit a Taxicab to be operated in affiliation with a Taxicab Broker who is
not licensed under this By-law.
(i) Display or permit the display of any sign, emblem, decal, ornament or advertisement,
on or in the Taxicab, except as required under this By-law or approved by the
Licensing Officer.
(j) Operate or permit a Taxicab to be operated unless a Taxicab meter is installed, which
meter complies with the requirements of this By-law and has been tested and sealed
by the Town.
(k) Operate or permit a Taxicab to be operated for the purpose of transporting children
to or from schools, except in compliance with the provisions of this By-law.
(l) Operate or permit a Taxicab to be operated for the purpose of providing a jitney
service.
(m) allow or permit a Taxicab to charge a Fare not approved in the current Tariff Card.
(Added by By-law 2024-16)
11. Every person operating a Taxicab under an Owner License who ceases to work through a Broker shall:
(a) remove from the vehicle the roof light, radio equipment and telephone number of
such Broker;
(b) change and remove from the vehicle the colour scheme and all decals or other
Taxicab brokerage markings of such Broker;
(c) return to the Broker that the Owner is leaving, all business cards, promotional
material and other equipment belonging to that Broker.
Taxicab Driver License
12. No person shall be Licensed with a Taxicab Driver License unless:
(a) he/she holds and provides, upon initial application and every License renewal and at
any time upon request by the Licensing Officer, to the Licensing Officer proof that
he/she holds a valid and current class "G" driver's license issued by the Government
of Ontario;
(b) he/she provides the Licensing Officer, upon initial application and every License
renewal and at any time upon request by the licensing Officer, with records of the
licensee's or Applicant's driving, licensing and accident history supplied by the MTO
that are to the satisfaction of the Licensing Officer that is dated within ninety (90)
days prior to the date of the initial application, applicable renewal or request;
(c) he/she provides proof satisfactory to the Licensing Officer that he/she is at least
eighteen (18) years of age at the time of initial Application;
(d) he/she provides proof satisfactory to the Licensing Officer that he/she is a Canadian
citizen, permanent resident or otherwise holds a valid visa or permit that allows such
person to be legally employed in Canada;
(e) he/she holds an Owner License or provides, upon initial application and every License
renewal and at any time upon request by the Licensing Officer, a letter to the
Licensing Officer dated within ninety (90) days of the date of Application or request
from a prospective employer who holds an Owner's License declaring the intention of
such employer to engage the Applicant as a Taxicab driver or a letter to the Licensing
Officer from a current employer confirming ongoing employment as a Taxicab driver;
(f) he/she provides to the Licensing Officer, upon initial application and every License
renewal and at any time upon request by the Licensing Officer, a Police Vulnerable
Sector Check to the sole satisfaction of the Licensing Officer that is dated within
ninety (90) days prior to the date of the initial application, applicable renewal or
request;
Taxicab Driver Responsibilities
13. Every person Licensed under a Taxicab Driver License shall:
(a) at all times while driving a Taxicab display, at a place within the vehicle so that the
card is visible to passengers using the Taxicab, keep an identification card which shall
include a photograph of the driver;
(b) at all times while driving a Taxicab and at all times while on duty serving the public,
wear in a prominent place on the outside of clothing, so that it is visible when
approaching the public, an identification card which displays the driver's photograph,
name, Taxicab Driver License number and year of issue;
(c) upon the request of any passenger, or when there is any complaint or any dispute
about the Fare, give in writing, on the form prescribed by the Licensing Officer the
name, Taxicab Driver License number, Taxicab Owner License number, Taxicab Plate
number, name and address of the Owner, the amount of the Fare and the telephone
number of the Town;
(d) carry a valid Ontario driver's license at all times when operating a Taxicab;
(e) punctually keep all appointments and engagements and shall not make any
appointment if a previous engagement would prevent the driver from fulfilling it;
(f) unless a Taxicab has been previously engaged, whether day or night, serve the first
person who may require the service of a Taxicab, and if the driver claims to have a
previous engagement, the driver shall upon demand, give the time and place of such
engagement, except in the event that the driver has a disability, impairment or
allergy and is unable to service the passenger by reason of such disability,
impairment or allergy, in which event the driver shall make proper arrangements for
the servicing of that passenger before proceeding to the next engagement;
(g) notwithstanding paragraph (f), be at liberty to refuse to serve any person who:
(i) is intoxicated or disorderly;
(ii) refuses to give the destination;
(iii) is in possession of an animal, other than a guide dog serving a blind person
or a service animal serving someone with a disability;
(iv) has not paid a previous Fare or cancellation fee;
(v) is, in the opinion of the driver, unable or unwilling to pay the anticipated Fare
and has been unable to satisfy the driver that he has the funds to pay such
Fare; or
(vi) refuses to extinguish a cigarette, cigar or pipe;
(h) render such assistance as may be necessary so that any passenger may enter or
leave the Taxicab, unless assistance of more than one (1) person is required to
effect the entry or discharge of the passenger and no driver shall be required to
carry any person requiring assistance;
(i) be civil and behave courteously;
(j) be properly dressed, well groomed, neat and clean in personal appearance;
(k) drive the Taxicab operated by the driver in the most direct travelled route to the
point of destination unless otherwise directed by the passenger;
(l) keep in the Taxicab a current street guide or map, or an electronic device that
serves as a guide or map, of the Town and surrounding area satisfactory to the
Licensing Officer;
(m) turn off any radio or any other sound producing electronic or mechanical device in
the Taxicab and turn down the volume of any two-way radio system upon being
requested to do so by any passenger and, having done so, leave such devices in
the off or turned down position until termination of the trip with the requesting
passenger;
(n) each day, before commencing driving, inspect the Taxicab for interior and exterior
cleanliness, any mechanical defects and interior or exterior damage and report
forthwith any defects or damage found to the person holding the Owner License
for such Taxicab;
(o) while operating the Taxicab, maintain the interior of the Taxicab in a
clean condition and good repair;
(p) report, each day, upon completion of the operation of the Taxicab, all defects in
the Taxicab to the Owner of such Taxicab;
(q) take due care of all property delivered or entrusted to him/her and accepted for
the conveyance or safekeeping by a passenger and, immediately upon termination
of any hiring engagement, search the Taxicab for any property lost or left therein;
all property or money left in the Taxicab shall forthwith be delivered to the nearest
police station;
(r) take due care of all property delivered or entrusted to him/her and accepted for
the conveyance or safekeeping by a passenger and, immediately upon
termination of any hiring engagement, search the Taxicab for any property lost or
left therein; all property or money left in the Taxicab shall forthwith be delivered
to the nearest police station;
(s) keep a daily Trip Sheet showing, for each Taxicab vehicle the driver operates:
(i) a record of all trips made by a Taxicab that day;
(ii) the name of the Taxicab driver(s) that operated the vehicle;
(iii) the meter readings at the start and finish of each working period;
(iv) the date, time and location of the beginning and the termination of each
trip;
(v) the amount of the Fare collected for each trip recorded on the taxi
meter; and
(vi) the MTO license plate number of the Taxicab;
(t) retain all Trip Sheets for a least twelve (12) months and make them available for
inspection at the request of the Licensing Officer, or a Provincial Offences or
Police Officer;
(u) engage the Taxicab meter at the commencement of the trip and keep it engaged
throughout the trip, except where the trip's destination is outside the Town's
municipal boundaries, in which case the driver shall charge a flat rate agreed upon
by the driver and passenger for the portion of the trip outside of Town municipal
boundaries;
(v) at the conclusion of a trip, place the Taxicab meter in the time-off status
and after payment, place the meter in the vacant status;
(w) enter a Taxicab Stand by taking a position at the end of any line formed by any
Taxicabs already on the stand.
14. No driver of a Taxicab shall:
(a) carry liquor, wine or beer in any Taxicab at any time provided that this paragraph
shall not be intended to exclude the carrying of the liquor, wine or beer of any a bona
fide passenger in the Taxicab that is carried or placed in a Taxicab in accordance with
any applicable law;
(b) smoke, or permit anyone to smoke, any pipe, cigar, cigarette or any other tobacco or
similar product in a Taxicab;
(c) carry any passenger, other than paying passengers, while the vehicle is being used
as a Taxicab or while on duty;
(d) carry in a Taxicab a greater number of passengers than is set out in the vehicle
manufacturer's rating of seating capacity for such a vehicle;
(e) drive a Taxicab with luggage or any object placed in, hung on, or attached to the
vehicle in such a manner as will obstruct his/her view of the highway;
(f) take, consume or have in the driver's possession any alcohol, Drugs or intoxicants
while he is in charge of a Taxicab for which one is the driver;
(g) use any Tariff Card, other than one obtained from the Licensing Officer, or remove, exchange, lend
or otherwise dispose of the Tariff Card; use any Tarriff Card, other than the one currently approved
and issued by the Licensing Officer, or remove, exchange, lend or otherwise dispose of the Tariff
Card; (Replaced by By-law 2024-16)
(h) take on any additional passengers after the Taxicab has departed with one or more
passengers from any one starting point, except under the following circumstances:
(i) when done at the request of the passenger already in the vehicle;
(ii) in an emergency situation; or
(iii) when operating a vehicle which is being used exclusively for
the transportation of children to and from school or for the transportation of
disabled persons;
(i) drive a Taxicab which does not have a Taxicab Plate affixed thereto;
(j) drive a Taxicab that is not Licensed with an Owner's License;
(k) permit a passenger to stand in a Taxicab while the vehicle is in motion;
(l) recommend hotels, restaurants or other like facilities unless requested to do so by the
passenger;
(m) be required to accept any order when the expenditure of money by the driver is
required on behalf of the passenger;
(n) operate a Taxicab when the meter has not been adjusted in accordance with the current rates set
out in this By-law, or when the operation of the meter has not been approved by the Licensing
Officer; operate a Taxicab when the meter has not been adjusted in accordance with the rates
identified in the current Tariff Card, or when the operation of the meter has not been approved by
the Licensing Officer; (Replaced by By-law 2024-16)
(o) operate a Taxicab when the Taxicab meter does not operate properly;
(p) operate a Taxicab when the Taxicab meter seal is improperly affixed;
(q) operate a Taxicab without a Taxicab Plate, side and rear numbers and roof light as
required by the provisions of this By-law;
(r) operate a Taxicab unless such vehicle,
(i) is equipped with an extra tire wheel and jack ready for use for that vehicle;
(ii) meets the standards for the issuance of a Safety Standard Certificate of
mechanical fitness;
(iii) is clean, dry, free from debris and in good repair as to its interior;
(iv) is clean and in good repair as to its exterior, free from rust and/or exterior
body damage and with a well maintained exterior paint finish;
(s) induce any person to engage the Taxicab by any misleading or deceiving statement
or representation to that person about the location or distance of any destination
named by that person;
(t) induce or permit any person to engage his/her Taxicab when he/she is ware that
another Taxicab has been dispatched to pick up that person, unless the passenger
exhibits a preference for the Taxicab of such driver and such chosen driver notifies
the other Taxicab driver who has been dispatched;
(u) have in a Taxicab or on the driver while on duty, the use of any device capable of
scanning two-way radio calls;
(v) subject to the provisions of this By-law and except for a tip, gratuity or credit card service charge,
recover or receive any Fare from any passenger or persons who had demanded the services, which
is greater than the Fare authorized by this By-law; subject to the provisions of the By-law and
except for a tip, gratuity or credit card service charge, recover or receive any Fare from any
passenger or persons who had demanded the services, which is greater that the Fare identified in
the current Tariff Card; (Replaced by By-law 2024-16)
(w) recover or receive any Fare or charge from any person to whom the driver has
refused to show the Tariff Card;
(x) make any charge for time lost through defects or inefficiency of the Taxicab or the
incompetence of the driver;
(y) make any charge for the time elapsed due to early arrival of the Taxicab in response
to a call for the vehicle to arrive at a fixed time;
(z) be permitted to engage the Taxicab meter before the passenger enters the vehicle;
(aa) charge a Fare which is not in accordance with the appropriate Fare set out in Appendix “A” to this
Schedule; charge a Fare that is not in accordance with the current Tariff Card, as approved by
the Licensing Officer; (Replaced by By-law 2024-16)
(bb) operate a Taxicab without a valid Ontario driver's license;
(cc) Every owner and operator of a taxicab is prohibited from:
(i) Charging a higher fare or an additional fee to a person with a disability than a person without a disability for the same trip; or
(ii) Charging any fee for the storage or handling of mobility aids or assistive devices, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
(Added by By-law 2025-100)
Broker License
15. No person shall be Licensed with a Broker License unless:
(a) he/she demonstrates, upon initial application and every License renewal and at any
time upon request by the Licensing Officer, at least one (1) Owner License that is
operated under the brokerage or, upon initial application only, provides satisfactory
proof to the Licensing Officer that at least one (1) Owner License will be operated
upon issuance of a Broker License and subsequently demonstrates continual
brokerage of at least one (1) Owner License;
(b) he/she demonstrates, upon initial application and every License renewal and at any time upon
request by the Licensing Officer, to the Licensing Officer that the brokerage service is and/or will
be operated from a business/commercial office, which office shall not be located in an area zoned
for residential use and be in compliance with the Zoning By-law and all other Town land use By
laws, the Planning Act, R.S.O. 1990, c. P.13, as amended, requirements and any other applicable
law. he/she submits, upon initial application, every License renewal or when requesting a change to
the approved Fare, a complete application in the form prescribed by the Town, the proposed Fare
for services rendered. The Licensing Officer may refuse a license application if the proposed Fares
contravene any provisions of this By-law or any other Act. (Replaced by By-law 2024-16)
Taxicab Broker Responsibilities
16. Every person Licensed under a Broker License shall:
(a) maintain a business office, from which the Taxicab brokerage is operated;
(b) provide the Licensing Officer with a list of Taxicab Plates that are being operated
under the brokerage along with the names of every driver operating any Taxicab for
which the Broker has entered into an arrangement for the provision of brokerage
services;
(c) notify the Licensing Officer in writing, within ten (1 0) days, of any additions or
deletions from the list provided under subsection (2);
(d) carry on the Taxicab brokerage business twenty-four (24) hours a day during the
term of the Broker License, unless otherwise directed by the Licensing Officer;
(e) keep a record of each Taxicab dispatched on a trip, the time and date of receipt of the
order, and the pick-up location and retain these records for a period of at least twelve
(12) months;
(f) supply the Licensing Officer with a copy of any federal radio license call sign and
frequency number, if any;
(g) ensure that any person employed by the Broker for the purposes of dispatching calls
has a working knowledge of the geographic area of the Town of Bradford West
Gwillimbury and surrounding area, including but not limited to the location of streets,
public buildings and points of interest;
(h) upon request, inform any customer of the anticipated length of time required for a
Taxicab to arrive at the pick-up location;
(i) when volume of business is such that service will be delayed to a prospective
customer, the Broker shall inform the customer of the approximate length of the delay,
before accepting the offer;
(j) dispatch a Taxicab to any person or location within the municipal boundaries of the
Town requesting service within the municipality, unless the person requesting service
has not paid for a previous trip and these facts are verified by the Broker;
(k) carry on business only in the name in which the Broker is Licensed;
(l) on instruction of the Licensing Officer, not dispatch calls to a Taxicab, if, in the opinion
of the Licensing Officer, the operation of such a Taxicab was or is conducted in
contravention of this By-law or any other applicable law;
(m) at the request of the Licensing Officer, provide a list showing the number of Taxicabs
available for service to the public on any particular day, including the times when each
such Taxicab went on the road and the time when it was last available for service on
that day and also including the number of dispatched calls serviced by each such
Taxicab.
17. No person Licensed under a Broker License shall:
(a) Accept an order for, or in any way dispatch or direct orders to a Taxicab, Licensed
under this By-law,
(i) when the activity would be illegal under another municipal Taxicab or similar
licensing By-law, or provincial statute; or
(ii) when the Fare is different than that permitted under this By-law; when the Fare is different
than that approved on the current Tariff Card. (Replaced by By-aw 2024-16)
(b) accept orders or in any way dispatch or direct orders for a pick-up in a location
within the municipal boundaries of the Town to a Taxicab that is not Licensed with an
Owner License;
(c) dispatch or direct orders for a parcel delivery to a driver unless the Taxicab
driver first consents to make such parcel delivery;
(d) require any driver to accept any order necessitating the expenditure of money by the
driver on behalf of the customer;
(e) enter into an agreement for the provision of brokerage services with a Taxicab
driver or Owner who is already affiliated with another Broker;
(f) make any charge or financial demand, directly or indirectly, of a Taxicab owner,
lessee or sub-lessee of a Taxicab, other than dues;
(g) dispatch to any person within the municipal boundaries of the Town a Taxicab which
is not on the list provided to the Town under section 15;
(h) charge a tariff or enter into an agreement to charge a tariff which is not in accordance with the
provisions of this By-law. charge a Fare or enter into an agreement to charge a Fare which is not in
accordance with the current Tariff Card or the provisions of this By-law. (Replaced by By-law 2024-16)
Accessible Taxicabs
18. All of the provisions of this By-law in respect of Owners, drivers and Taxicabs shall apply to Owners and drivers of Accessible Taxicabs, unless otherwise indicated.
19. Accessible Taxicabs must be available at any time to provide service within a reasonable amount of time, as deemed by the Licensing Officer, of a request of such a service.
20. In addition to the requirements for Taxicab vehicles set out in this By-law, vehicles to be Licensed as Accessible Taxicabs shall, as a minimum, permit the loading, transportation and off-loading of persons utilizing a wheelchair in compliance with the requirements of Accessible Vehicles, R.R.O. 1990, Reg. 629, as amended, Safety Inspection, R.R.O. 1990, Reg. 611, as amended, made under the Highway Traffic Act, any applicable Canadian Standards Association standards, and all other relevant federal and provincial regulation.
21. Notwithstanding any other provisions of this By-law in respect of the dispatching of Taxicabs, when a customer requests the service of an Accessible Taxicab, the Owner of an Accessible Taxicab, and any associated Broker, shall ensure that such call shall receive priority over any other request for service to which the Accessible Taxicab might have been or may be dispatched. In the event the Accessible Taxicab has been dispatched to a customer not requiring the services
of an Accessible Taxicab, but the Accessible Taxicab has not been engaged, the Owner, and any associated Broker, shall ensure that another Taxicab is dispatched to respond to the customer not requiring the Accessible Taxicab and that the Accessible Taxicab is dispatched to the customer requiring such service.
22. In addition to the requirements for Owners set out in this By-law, no Owner shall operate or permit a Taxicab Licensed as an Accessible Taxicab to be operated by a driver unless such driver:
(a) is trained in the proper operation of the special equipment that is used
to accommodate disabled passengers;
(b) is trained in handling and accommodating the needs of disabled passengers;
(c) holds a certificate indicating successful completion of a recognized program, relating
to the operation of Accessible Taxicabs and providing services to disabled passengers,
which is satisfactory to the Licensing Officer.
Minimum Operating Time
23. An Owner License may be cancelled by the Licensing Officer at any time if the Owner fails to cause a Licensed Taxicab to provide taxicab service to the public a minimum of twelve (12) hours daily for at least five (5) days during any ten (10) day period, unless the Owner can show, to the satisfaction of the Licensing Officer, just cause for such failure.
24. Notwithstanding the provisions of section 23 of this Schedule, an Owner may choose to vary the number of Taxicabs in use and temporarily retire any of them for periods of time, provided that the welfare of the Taxicab traveling public does not suffer for lack of adequate service and subject to the following conditions:
(a) no Taxicab shall be taken off the road for a period longer than sixty (60) consecutive
days during any calendar year;
(b) a Taxicab may be temporarily retired on more than one (1) occasion within a
calendar year so long as the total period of temporary retirements does not exceed
ninety (90) days in any calendar year; and
(c) at no time shall the total number of temporarily retired Taxicabs, which are owned by
one Owner and Licensed under this By-law, exceed twenty percent (20%) of such
Taxicabs or, in the case of an Owner that owns less than ten (10) Taxicabs Licensed
to operate in the Town, exceed more than one (1) Taxicab.
25. A Broker License may be suspended or revoked by the Licensing Officer at any time if the Broker fails to actively operate for a continuous period of twenty-four (24) hours the Taxicab brokerage for which the Broker License has been issued, unless such Broker can show, to the satisfaction of the Licensing Officer, just cause for such failure.
Taxicab Fares
26. The Fares to be charged by the Owners and drivers of Taxicabs for the conveyance of passengers in the municipal boundaries of the Town shall be such as are set out in Appendix “A” to this Schedule and no Owner or driver shall charge any Fare in excess of those set out in the said Appendix “A”.
a) The Fares to be charged by the Owners and Drivers of Taxicabs for the conveyance of passengers in
the municipal boundaries of the Town shall be determined by the Owner, or the Owner and Broker in
cases where the Taxicab is operated under a Brokerage;
b) The Fares shall be set by providing an application in the form prescribed by the Town to the
Licensing Officer for approval. The Fares become effective upon written approval of the Licensing
Officer. (Replaced by By-law 2024-16)
27. Notwithstanding section 26, the Fare referred to in this By-law shall not apply to Taxicabs being used for the transportation of children to and from school or to Taxicabs operating under contract to any government agency for the transportation of children with a disability.
28. Notwithstanding section 26, in the case of passengers with a destination outside the municipal boundaries of the Town, such passengers shall be charged the rate set out in Appendix “A” to this Schedule, as measured by a meter, for the portion of the trip inside the municipal boundaries of the Town and flat rate, which shall be arranged prior to the commencement of the trip, for the portion of the trip that occurs outside of the municipal boundaries of the Town.
Notwithstanding section 26, in the case of passengers with a destination outside the municipal boundaries of the Town, such passengers shall be charged the rate set out in the approved current Tariff Card, as measured by a meter, for the portion of the trip inside the municipal boundaries of the Town and flat rate, which shall be arranged prior to the commencement of the trip, for the portion of the trip that occurs outside of the municipal boundaries of the Town. (Replaced by By-law 2024-16)
License Cancellation or Suspension
29. When a Taxicab Licensed under an Owner License ceases to have a current Ontario standard automobile insurance policy, which is valid, in good standing and properly endorsed in accordance with the provisions of this By-law, the Owner License associated with that Taxicab shall be deemed to be suspended as if notice of such decision was provided under subsection 6.1 of this By-law as of the date on which the cessation of insurance became effective and such
License shall only be reinstated on there being delivered to the Licensing Officer written proof of insurance in accordance with the provisions of the By-law.
30. When an Owner License is suspended under this By-law, an Owner of such suspended License shall forthwith remove the Taxicab Plate and return such Taxicab Plate, along with the License under suspension, to the Licensing Officer.
31. When a holder of Taxicab Driver License has his/her Province of Ontario driver's license suspended, cancelled or revoked, or where the License has expired, the License issued to such driver under this By-law shall be deemed to be suspended as if notice of such decision was provided under subsection 6.1 of this By-law as of the date of suspension, cancellation or revocation of the Provincial driver's license and such driver under suspension shall immediately return to the Licensing Officer the Taxicab Driver License issued under this Bylaw.
Cancellation or Expiration of Insurance
32. No person shall cancel or amend an insurance policy in place for a Taxicab before the date of expiry of such policy unless prior to such cancellation or amendment a certificate of a newly acquired insurance policy, which is in compliance with the requirements of this By-law, is provided to the satisfaction of the Licensing Officer.
33. All insurance renewal policies or certificates of insurance required under this Bylaw shall be filed with the Licensing Officer five (5) days prior to the expiry date of any current insurance policy in place for a given Taxicab.
Transfer of Owner License
34. For the purposes of this Schedule:
(a) "family member'' means a child, grandchild, spouse, parent or sibling;
(b) "beneficiary" means a person named in a valid will of the Owner as the beneficiary of
any Owner License held by such Owner at the time of death.
35. No Owner shall transfer or otherwise dispose of an Owner License unless:
(a) the transfer is from an Owner to a family member or to a corporation with the
controlling interesting being held by a family member of such Owner, or
(b) the transfer is from a deceased Owner, or his/her estate, to a family member of the
deceased Owner, to a beneficiary of the deceased Owner, or to a corporation with the
controlling interest being held by a family member or a beneficiary of such deceased
Owner;
and such transfer is approved by the Licensing Officer.
36. When an Owner License is held by a corporation, a License shall be deemed to have been transferred when fifty-one percent (51%), or more, of the ownership rights or voting rights attached to all the shares of such a corporation are sold or otherwise transferred.
37. An Owner requesting the transfer of an Owner License shall:
(a) request permission by writing to the Licensing Officer;
(b) supply any documentation required under this By-law and any other documentation
deemed necessary by the Licensing Officer to satisfy compliance with this By-law and
the law, as well as any other administrative forms or documents required by the
Licensing Officer, within ninety (90) days of the request; and
(c) upon approval of transfer by the Licensing Officer, forthwith return the Owner
License, along with the associated Taxicab Plate to the Licensing Officer.
38. A person seeking to obtain an Owner License through a transfer from an Owner shall:
(a) supply any supporting documentation or forms requested by the Licensing Officer;
(b) supply proof satisfactory to the Licensing Officer that such a person is entitled under
this By-law and has the legal right to obtain such a License through the proposed
transfer;
(c) complete and file an Application for an Owner License; and
(d) pay the prescribed fee set out in Schedule "A" of this By-law.
39. Upon receipt of request for a transfer of an Owner License, the Licensing Officer may approve such transfer if all the requirements of this By-law are satisfied and the Licensing Officer is satisfied that the transfer will not negatively affect the welfare of the taxicab travelling public.
40. No transfer of an Owner License shall be approved by the Licensing Officer unless the transferee demonstrates that the vehicle that is to be Licensed satisfies all the requirements under this By-law for a vehicle to become Licensed under an Owner License.
41. No transfer of an Owner License shall be approved by the Licensing Officer unless the transferee is a person entitled to be Licensed as a holder of an Owner License pursuant to this By-law, except in the case of a temporary transfer to an estate in which case the Licensing Officer shall determine which requirements will be applicable or adjusted due to the nature of the estate entity.
Transfer of Owner License Upon Death of Owner
42. Where an Owner, who is a natural person, dies, the associated Owner License shall be deemed to be suspended and shall be returned to the Licensing Officer along with the associated Taxicab Plate.
43. Where an Owner, who is a corporation, is dissolved, wound-up or otherwise ceases to exist, the Owner License of such Owner shall be deemed to be irrevocably terminated and no person shall in way use, or purport to use, any such Owner License or associated Taxicab Plate, vehicle or other equipment.
44. Following the suspension and return of an Owner License pursuant to section 42 of this Schedule, the estate, a beneficiary or family member of such a deceased Owner may file a request within a period of one-hundred and twenty (120) days of death to:
(a) transfer the License to a beneficiary of the deceased Owner, to a family member of
the deceased Owner or to a corporation with the controlling interesting being held by
a family member or beneficiary of such deceased Owner;
(b) temporarily transfer such Owner License into the name of the estate.
45. Upon receipt of request to transfer an Owner License to an estate pursuant to paragraph (b) of section 44 of this Schedule, the Licensing Officer may permit for such License to be temporarily transferred and operated under the name of estate for a period not exceeding one (1) year from the date of receipt of the request to transfer, provided that the Licensing Officer is satisfied that it is operated in accordance with this By-law and the following are provided to the Licensing Officer within sixty (60) days of receiving a request for a transfer to an estate:
(a) an original or certified copy of a death certificate;
(b) proof that any person transferring the License has the legal status to effect the
transfer;
(c) proof of automobile insurance;
(d) proof of ownership rights to the Licensed vehicle;
(e) the prescribed fee set out in Schedule "A" of this By-law; and
(f) any other documentation required under this By-law and any other documentation
deemed necessary by the Licensing Officer to satisfy compliance with this By-law and
the law, as well as any other administrative forms or documents required by the
Licensing Officer.
46. Following a transfer of an Owner License to an estate, all requirements pursuant to this Schedule shall continue to apply to any such Owner License being operated by the estate.
47. In the case of an Owner License that has been temporarily transferred into the name of an estate, such a License shall be deemed to be irrevocably terminated one (1) year from the date of receipt of a request to transfer, unless before that date such License is transferred to a natural person or a corporation pursuant to the provision of this By-law.
48. Following the death of an Owner, if a request to transfer a License by an estate is not provided to the Licensing Officer within one-hundred and twenty (120) days as required under section 44 of this Schedule or if the Licensing Officer is not provided with the required documentation or satisfied, as required by section 45 of this Schedule, the Licensing Officer may, at his/her discretion, irrevocably terminate any such License of a deceased Owner.
Transfer of Taxicab Plate to Different Vehicle
49. An Owner that wishes to replace a vehicle that is License to be used as a Taxicab, before using such replacement vehicle as a Taxicab, shall:
(a) provide, to the Licensing Officer, the Owner License and the following with
respect to the replacement vehicle:
(i) proof of vehicle registration with the MTO that is in good standing and in the
name of the holder of the Owner License or, in the case of a vehicle that is
being leased, in the name of the lessor together with a copy of any associated
lease agreement;
(ii) proof of automobile insurance that is in compliance with the requirements of
this By-law;
(iii) safety standard certificate satisfactory to the Licensing Officer dated within
thirty (30) days of submission;
(iv) any other documents deemed necessary by the Licensing Officer to show that
proposed vehicle is suitable to serve a Taxicab and compliant with this By-law
and any applicable law.
(b) submit such replacement vehicle for inspection by the Licensing Officer and such
vehicle shall not be used as a Taxicab prior to being approved for use a Taxicab by
the Licensing Officer;
(c) pay the prescribed fee set out in Schedule "A" of this By-law.
50. When an Owner wishing to replace a Taxicab vehicle meets all the requirements of section 49 of this Schedule, such approved replacement vehicle shall be deemed to be registered and the former vehicle for which the License has been issued is deemed to be no longer registered.
Age of Taxicabs
51. No person shall operate or permit to be operated under an Owner License, a vehicle which is of a model year older than ten (1 0) years, calculated from the first day of January of the model year.
52. Notwithstanding the provisions of section 51 of this Schedule, an Owner may make a written request to the Licensing Officer for an extension that would allow use of a model beyond the limit set out in ·section 51 of this Schedule. Upon such request by an Owner, the Licensing Officer may grant such exception at his/her discretion if he/she deems the vehicle to be suitable to continue to function as a Taxicab and the vehicle is in compliance with this By-law and any other
applicable law. The Licensing Officer may require a safety standard certificate, along with any other documentation deemed necessary, in order to assess the condition of the vehicle and its suitability to function beyond the period set out under section 51.
Taxicab Equipment and Markings
53. Every Owner shall maintain the following equipment and markings in relation to any Taxicab under his/her control:
(a) the name and telephone number of the Broker or Owner and the identifying letter "B"
followed by a set of numbers of the Taxicab Plate affixed on two (2) external sides of
the Taxicab in Aria I font at least fifteen (15) centimetres high, one (1) inch thick and
of contrasting colour to its background, all to the approval of the Licensing Officer;
(b) an electrically illuminated roof sign, displaying the name of the Broker or Owner in
Arial font at least ten (10) centimeters high, one (1) inch thick and of contrasting
colour to its background, where such sign is securely attached to the top of the
Taxicab in a manner approved by the Licensing Officer and wired to the Taxicab meter
and working in conjunction with the meter so that it is not illuminated when the meter
is engaged and is illuminated when the headlights are on and the meter is in the vacant status; and
(c) a distinctive colour scheme for any Taxicab(s) that shall not be the same distinctive
colour scheme being used by any other Broker or Owner with whom the Owner is not
affiliated, unless the approval of the Licensing Officer is first obtained.
54. No Owner shall:
(a) put any name, address or telephone number or identification, other than that of the
Owner or the Broker with whom the Owner is affiliated with, on any Taxicab or a
Taxicab roof sign;
(b) use or permit to be used on a Taxicab, any emblem, decal, roof-sign or other
markings which are the same shape and/or similar to any distinctive emblem, decal,
roof sign or other marking being used by any Broker with whom the owner is not
affiliated.
Taxicab Meters
55. Every Taxicab meter required by this By-law shall:
(a) register distances traveled, record trips and units and compute the Fare to be paid;
(b) be submitted for testing, inspection and sealing by the Licensing Officer at such time
and such place as may be directed by the Licensing Officer and in any event shall be
submitted for testing each time the meter is, or becomes, not properly affixed,
repaired, adjusted, replaced or is removed from the vehicle for any reason;
(c) be illuminated between sunset and sunrise;
(d) be set and sealed in accordance with the Fares prescribed in Appendix “A” to this Schedule;
be set and sealed in accordance with the Fares prescribed in the current Tariff Card; (Replaced by
By-law 2024-16)
(e) be tested as required at the discretion of the Licensing Officer;
(f) be kept in good working condition;
(g) in the event of any damage, malfunction, or breakdown to the meter, shall be
immediately repaired and be resealed in accordance with the requirements of this
By-law.
Taxicab Inspections
56. The Licensing Officer may, in addition to biannual inspections for which the Licensing Officer is to provide a written notice, require, through verbal or written notice for any reason and at any time, an Owner or driver to submit his/her/its Taxicab for an inspection at any time and place appointed by the Licensing Officer. This provision is in addition to and is not to be interpreted to limit or restrict any inspection or enforcement powers granted under this By-law to
conduct unannounced or other inspections.
57. Upon receipt of a notice of inspection under this Schedule, the Owner, or an agent of the Owner, of the Taxicab subject to the inspection, shall attend with the vehicle at the time and place appointed by the Licensing Officer and, if requested, shall bring a safety standard certificate that was issued within thirty (30) days of the inspection date.
58. Failure to submit a vehicle to any requested, required or demanded inspection pursuant to this By-law, shall result in the Owner License relating to such vehicle being suspended until any such inspection is conducted to the satisfaction of the Licensing Officer.
59. Every Taxicab powered by propane fuel shall have an applicable inspection certificate relating to the propane fuel system, which is satisfactory to the Licensing Officer, filed with the Licensing Officer for each new or renewal License as well as at the time of inspections of the vehicle.
Taxicab Decommissioning
60. When an Owner disposes of or otherwise ceases to use a Licensed vehicle as a Taxicab, the Owner shall immediately remove from the said vehicle being disposed of:
(a) the roof light;
(b) the taxicab meter;
(c) all identifying decals or markings;
(d) fender numbers;
(e) all other items which make the vehicle appear to the public to be a Taxicab;
and return the Owner Plate to the Licensing Officer within seven (7) business days of decommissioning.
Priority List for Taxicab Licenses
61. The Licensing Officer shall at least once in every calendar year review the availability of any Owner Licenses based on the numerical restrictions set out in this By-law and the current population of the Town. The Town shall not be required to redistribute any Owner Licenses that become available, other than at the time of the yearly review of availability.
62. In the event that an Owner License is available for distribution and a Priority List of eligible applicants for such Licenses exists in the control of the Licensing Officer, the Licensing Officer shall offer the Owner License to the person that has the highest priority on such list.
63. In the event that an Owner License is available for distribution and a Priority List of eligible applicants for such Licenses does not exist in the control of the Town, the Licensing Officer shall:
(a) advertise, at his/her discretion, for a period of a minimum of thirty (30) days the
availability of such Licenses;
(b) following the advertisement period set out in paragraph (a), accept applications for
the Priority List for a period of a minimum of one (1) business day;
(c) following the acceptance of applications pursuant to paragraph (b), hold a random
draw, established at the discretion of the Licensing Officer, to establish priority
ranking from the pool of submitted applications under paragraph (b) and offer any
available Owner License to the person ranked the highest on a such list.
64. Following the distribution of any Owner Licenses pursuant to section 63 of this Schedule, the Licensing Officer shall, at his/her discretion;
(a) maintain the Priority List that was created under section 63 of this Schedule and may
continue to accept applications from any eligible persons by adding any names of
new applicants in the position of having least priority in chronological order of
applications, provided that the Licensing Officer may at any time, at his/her
discretion, suspend the acceptance of such applications for a period of time to be
determined by the Licensing Officer; or
(b) destroy any Priority List created pursuant to section 63 of this Schedule.
65. If the Licensing Officer possesses a Priority List, any such list shall not be maintained for a period of longer than five (5) years from its original creation, unless, upon review of such a list and the potential of available of Owner Licenses, the Licensing Officer believes that there is a reasonable chance that any parties listed have an opportunity to obtain an Owner License within the foreseeable future. If a Priority List is kept longer than five (5) years, the Licensing Officer shall review it annually in order to determine if it should be continued to be maintained.
66. If the Licensing Officer possesses a Priority List, an applicant's name, any variation of such a name, or the name of any corporation for which such applicant is an owner, shareholder, director or senior officer shall only appear only once on any such list. Should an applicant submit multiple applications in violation of this provision and be entered onto the Priority List, all entries associated with such an applicant shall be deleted from the list, aside from the
entry holding the least priority ranking on the Priority List.
67. If the Licensing Officer possesses a Priority List, such a list will be available for inspection at the Licensing Office during normal business hours.
68. If the Licensing Officer possesses a Priority List and a person is offered an Owner License, the name of the person offered such a License shall be removed from the list and all other names shall be moved forward one (1) position.
69. If the Licensing Officer possesses a Priority List, a name that appears on the list shall be removed from such a list if at any time following the placing of such name on the list the person:
(a) obtains an Owner License or an interest in an Owner License through a firm,
company or corporation holding an Owner License;
(b) had an Owner License that was revoked;
(c) dies, in case of a natural person, or is dissolved or ceases to exist, in case of a
corporation;
(d) fails to satisfy the Licensing Officer, upon request by the Licensing
Officer, that he/she continue to permanently reside in Canada or that he/she/it
has resided in Canada for a period of at least six (6) months in the twelve
(12) month period prior to the request;
(e) transfers an Owner License; or
(f) fails to pay the annual Priority List fee, set out in Schedule "A" of this Bylaw, upon
demand of the Licensing Officer.
70. When a person is offered an Owner License pursuant to section 62 or 63 of this Schedule and refuses or fails to apply for an Owner Licence within ninety (90) days of receiving notice of availability of such a License at the address provided by such a person, the name of such a person shall be removed from any Priority List held by the Town and such a person shall be required to submit a new request to be added to any existing Priority List; if he/she subsequently wishes to apply for an Owner License.